TERMS & CONDITIONS

These Terms & Conditions govern the contractual relationship between the Agency and its clients. By engaging our services, clients agree to the following:

Scope of Service

  • The Agency provides video editing and related post-production services (e.g., motion graphics, color grading, sound editing).
  • The exact scope of work, deliverables, and timelines will be outlined in a written agreement or project brief.
Client Engagement and Contracts
  1. Proposals and Quotations
    • We provide written proposals outlining scope, cost, and delivery schedule.
    • Quotations are valid for a specified period (e.g., 30 days) unless otherwise stated.
  2. Written Agreements
    • Each project requires a signed contract or purchase order detailing fees, payment terms, revision rounds, and intellectual property rights.
    • Any modifications (e.g., change requests) must be documented in writing and agreed upon by both parties.
Pricing and Payment Terms
  • A typical structure might require a 50% advance payment, with the remaining 50% due upon final delivery.
  • Late payments may incur interest charges, as specified in the contract.
  • All payments must comply with Indian tax regulations (GST, TDS, etc.).
Revisions and Refunds
  1. Revisions
    • Clients are entitled to a fixed number of revision rounds (e.g., two or three), as specified in the contract.
    • Beyond the agreed number, additional charges may apply.
  2. Refund Policy
    • Refunds for cancellations depend on the percentage of work completed at the time of cancellation.
    • Should the Agency need to cancel for any reason, the client will be refunded for any uncompleted portion of work.

Intellectual Property

  1. Client Materials
    • All materials provided by the client (scripts, footage, etc.) remain the client’s property.
    • It is the client’s responsibility to ensure they have legal rights to all materials.
  2. Agency-Created Content
    • Original creative work (animations, edits) produced by the Agency becomes the client’s property upon receipt of full payment.
    • Unless restricted, the Agency may keep copies for internal archival or portfolio use.
  3. Third-Party Licenses
    • The Agency will only use properly licensed stock footage, images, and music.
    • Any related licensing fees or royalties will be communicated to and agreed upon by the client in advance.

Dispute Resolution

  • Any disputes are first attempted to be resolved through mutual discussion.
  • If unresolved, they may be referred to mediation or arbitration under Indian laws, or litigated in courts having appropriate jurisdiction.

Termination

  1. Termination by the Agency
    • The Agency may terminate if a client breaches the contract or engages in unethical practices.
    • Written notice will be provided, and payment for completed work is due.
  2. Termination by the Client
    • Clients may terminate if the Agency fails to meet its obligations.
    • Written notice is required, and payment for completed work or milestones is due.

Amendments to Terms & Conditions

  • These Terms & Conditions may be updated or amended periodically.
  • Clients will be informed of any significant changes and shall have the option to accept or reject the new terms.